Please print and complete the informed consent for services Massage Therapy Client Intake Form
Reservations are recommended at least five business days in advance to assure services. This policy applies to both individual services and spa parties. Same day appointments are likely, however not always possible.
- Last minute booking fees apply = $10 per service
- Early set up fees apply at a rate of $90 per hour
- Hotel Surcharge = $10 per service
- Travel fees may apply (see below)
- A credit card is required to reserve appointments
A $200.00 non-refundable deposit is required to book a party for groups of 4 to 7 guests. A deposit of $400.00 is required for 8 to 12 guests. Groups over 12 guests requires a deposit of 50% of total selected services. This fee is required to guarantee date of service and cover any travel fees, if applicable.
This fee is non-refundable if the date is cancelled.
A travel fee may apply to services and parties outside of the Point Pleasant area based on roundtrip distance.
For the first 25 miles, no travel fee is charged. Over 25 miles, a fee of 75 cents per mile will be assessed. Parking fee, if any, will be garage rate. Additional tolls may apply if traveling over bridges or through tunnels.
Please note: A travel fee may or may not apply for individual services since The Pampered Spirit contracts therapists who are located throughout the state.
Mobile Referral Program:
Refer a friend to host a spa party and you receive 50% off a service of your choice.
Mobile Massage Services Cancellations:
When you schedule an appointment with us, you are agreeing to our policies.
A credit card number is required to hold your reservation. Your credit card will only be charged in the event of no-show or late notice cancellation. We require 48-hour advance notice for any appointment cancellation. Failure to do so will result in a fee equivalent to 50% of the cost of the scheduled service(s). For same day cancellations and no-shows, a fee equivalent to 100% of the cost of the scheduled service(s) will be charged.
Often, our staff is functioning in an on-call capacity and will have traveled just for your service(s).
Appointment times are as scheduled and cannot extend beyond the stated time to accommodate late arrivals.
Massage/bodywork is not appropriate care during infectious or contagious illness. Please cancel your appointment as soon as you are aware of an infectious or contagious condition. If it is within the 48-hour notice period, the cancellation fee may be waived.
Deposits for spa parties, workshops and private events are non-refundable.
In the event you cancel your spa party reservation for any reason, deposits will be non-refundable. In the event you would like to reschedule a date, a $50.00 change fee will be applied with two weeks advanced notice of the original date. Only one rescheduling is permitted.
The Pampered Spirit Staff will arrive up to 30 minutes prior to the scheduled party time. This will allow time to re-arrange any small furniture and set-up equipment. Tables, sheets, creams, oils, towels and music will be provided. Lighting candles are at the discretion of the host/hostess. If any early set-up is requested, an additional fee will apply.
A Pampered Spirit consultant may tour the venue prior to the scheduled date to insure adequate space is available for services and/or to help with party planning.
Please be aware overtime charges may apply if your party goes beyond the allotted time listed on your schedule. Staff will do their best to accommodate guests who have arrived late, however it is not always possible for the staff to provide the entire appointment time.
An overtime rate of $90.00 per hour per requested technician/therapist will be charged and must be paid in cash for services to continue beyond the allotted time if available.
Please communicate any expectations or concerns to your therapist before and during treatment so that he or she can target your treatment to meet your expectations.
Certain conditions are contraindicated for massage. Please let your therapist know if you have any medical conditions that would prevent you from treatment, such as broken skin or lesions.
If pregnant, please let us know prior to treatment.
Gratuities are at the discretion of each individual and are greatly appreciated by staff. The Pampered Spirit does not include gratuities with our fees unless otherwise noted.
Cash, check, Visa, Mastercard, Discover, Amex or PayPal are accepted methods of payment. A copy of valid driver’s license must accompany any personal checks. A $50.00 fee will be charged on all returned checks.
Pricing and Treatments:
Pricing and treatments are subject to change at any time without any notice.
Gift Certificate Policy:
Gift Certificates are valid up to one year of date of purchase. Gift Certificates will be honored after the expiration date for a period of one additional year at 50% value.